FAQ's

IT support typically encompasses network setup and troubleshooting, computer hardware and software maintenance, server management, data backup solutions, and cybersecurity setups like firewalls and antivirus management. Services can be delivered on-demand (ad-hoc) or through structured Managed IT Services.

If your Wi-Fi routers or switches are more than 4 to 5 years old, or if they do not support modern wireless standards like Wi-Fi 6 or Wi-Fi 7, it is time to upgrade. Common signs include frequent dropouts, slow speeds, and dead zones.

Most software, network, and configuration issues (such as email setups or cloud management) can be resolved remotely within minutes. On-site visits are reserved for hardware failures, physical cabling, and new device deployments.

This depends on compatibility. When planning an expansion, it is critical to verify if new cameras play well with your existing NVR (Network Video Recorder), alarm systems, or access control. Using open-platform hardware ensures you can expand your system smoothly down the line